Knowledge Transfer Process

At Longview Solutions, we recognize the strategic value of learning and the direct correlation between a well-trained, knowledgeable workforce and the successful and sustained use of business applications.

Our Learning Services groups work with you throughout your implementation and rollout. Together we will create a learning strategy, materials, and deployment plan that are suitable for your organization. Our objective is to ensure your organization's user base is both knowledgeable and prepared to begin using the Longview Platform from day one.

• Learning Strategy: We define a specific learning strategy around your users' requirements, including areas such as global location, languages, and role-based content. The appropriate mix of learning methods will be determined, with consideration given to factors such as organizational attrition, knowledge erosion, and change management issues.
• Materials Development: Our Learning Services team provides you with detailed and specific materials based on your learning strategy. These may include resource guides, modules for Learning and Knowledge Management, and job aids.
• Deployment Plan: The execution of the learning strategy for your organization dovetails the go-live dates and key project milestones of your Longview Platform implementation. We will ensure that knowledge transfer has occurred and that the application is well supported from your perspective.

Throughout the lifecycle of the project, the status of key milestones is regularly and formally documented. Changes to project scope, timing, or direction are frequently communicated to ensure the project schedule is monitored and clearly understood at all levels.