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Privacy Policy PDF Print E-mail

Your Privacy: Overview

Longview Solutions understands the importance of protecting and safeguarding your privacy when you use our website. We have a clear privacy policy: we collect no personally identifiable information unless you voluntarily supply it. This privacy policy tells you about the information that Longview Solutions collects on this website, how the information is used, and how you can access and correct certain information that we may collect.

Please note that this privacy policy applies only to this website and does not apply to information obtained offline through events such as demonstrations or seminars or through personal contacts with Longview Solutions representatives. Additionally, our website may contain links to other entities' websites that are not controlled or operated by Longview Solutions. This privacy policy does not apply to such third party websites, and we are not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore, we encourage you to review the privacy policies of any third parties upon visiting such third party websites.

Collection of Your Personal Information

You can access most areas of our website without submitting any personally identifiable information. Longview Solutions will collect personally identifiable information if you choose to complete the “Passport” or “contact us” forms. The personally identifiable information that we collect includes your name, e-mail address, address, telephone number and information about your company. All of the information that you provide in these forms is automatically transmitted via e-mail to Longview Solutions, who protects such information and makes it available for your review and correction as explained below. We also collect your e-mail address and any additional personally identifiable information that you choose to provide if you e-mail us using the link provided for existing customers with support issues.

Do We Employ "Cookies"?

Longview Solutions' website makes use of cookies. "Cookies" are small text files stored on your computer's hard drive. They are generated by websites to collect certain information about your use of such websites.

How We Protect Your Information

The security of your personally identifiable information is important to us, and we take every commercially reasonable precaution to maintain that protection. To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, we use physical, electronic and managerial procedures to attempt to protect the personally identifiable information we collect online. If you have any questions about the security of personally identifiable information collected by Longview Solutions, please contact us by e-mail at info@longview.com or by mail at Longview Solutions - Marketing Department, 65 Allstate Parkway, Suite 200, Markham, Ontario, L3R 9X1.

Use of Your Personally Identifiable Information

Longview Solutions does not sell, trade or rent your personally identifiable information to others. We may choose to disclose such information to trustworthy third party partners whom we occasionally hire to provide limited services on our behalf, including website services, packaging, mailing and delivering promotional materials, answering customer questions about our products and services, and new services. We will only provide those partners with the personally identifiable information they need to deliver the services to us or on our behalf, and they are contractually prohibited from using that information for any other purpose.

Upon our collection of your personally identifiable information, Longview Solutions may use such personally identifiable information internally, separately or in combination with pre-existing information, for the following purposes:

  • To answer your questions or respond to your comments and to follow up on any issues or potential areas of interest;
  • To contact you with more information about Longview Solutions, its services and products; or
  • To alert you to product upgrades, special offers, updated information and other new services.

Longview Solutions reserves the right to disclose your personally identifiable information to a third party if required to do so by law or based on the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served to Longview Solutions, (b) protect and defend the rights or property of Longview Solutions, (c) act in urgent circumstances to protect the personal safety of the public or of users of the Longview Solution's products, services and website.

Personally identifiable information collected on this website may be stored and processed in Canada, the United States or any other country in which Longview Solutions or its affiliates maintain facilities.

Our Retention of Your Personally Identifiable Information

Once registered with our website, the personally identifiable information that you provide will be stored and maintained by Longview Solutions for as long as necessary to achieve the purposes for which it is collected, until you instruct us otherwise, or for so long as we are required to maintain such information by law. Our retention of your data allows us to continue to provide you with highly personalized services without interruption.

Choice

Longview Solutions does not collect your personally identifiable information unless you choose to provide it. Upon providing information on this website, you also have the option not to provide information regarding your company's physical street or suite address and zip code. Additionally, Longview Solutions will not contact you or send you information on our products or services unless you "opt-in" by checking the appropriate boxes requesting that we contact you or send you information. If, at any time, you prefer not to receive further e-mail communications from Longview Solutions, you will have the ability to unsubscribe from such services by means of a link provided in every e-mail that is sent to you by Longview Solutions. If, at any time, you prefer not to receive any other form of communication from Longview Solutions, you will have the ability to unsubscribe from such services by contacting us at info@longview.com or by mail at Longview Solutions - Marketing Department, 65 Allstate Parkway, Suite 200, Markham, Ontario, L3R 9X1.

Use of Your Personally Identifiable Information

Access and Accuracy
Longview Solutions aims to keep your personally identifiable information as accurate as possible. Should you at any time desire to review or change your personally identifiable information or remove your personally identifiable information from our database, you may contact us at the address listed in this policy. We will comply with such requests as soon as commercially reasonable.

Your Acceptance of These Terms and Revisions to These Terms

By using this website and providing us with your information, you agree to the Longview Solutions Privacy Policy. If you do not agree to this policy, please do not use our website. Longview Solutions reserves the right, at our discretion, to change, modify, add or remove portions of this privacy policy at any time and without prior notice to you. All revisions will be posted to the Longview Solutions website. We urge you to review our privacy policy frequently for changes. Your continued use of the Longview Solutions website means that you accept those changes.

Questions or Comments

Our goal is to protect your privacy. Longview Solutions welcomes questions and comments about this privacy policy. Questions or comments should be directed to:

Longview Solutions Marketing Department
65 Allstate Parkway, Suite 200
Markham, Ontario L3R 9X1
info@longview.com

 

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