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Gartner CPM Suites User Survey 2011

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Customers Rate Their Corporate Performance Management Vendors

Gartner recently surveyed corporate performance management (CPM) customer references to learn their experiences with CPM solutions from 16 vendors. The criteria included:

  • Overall Satisfaction
  • Business Benefits
  • Ease of Use
  • Ease of Implementation
  • Average Number of Users
  • Cost Per User
  • Sales and Support

The results provide insights for those selecting CPM vendors and for customers wanting to benchmark suppliers.

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